lg linear compressor failures

Disconnect the power leads for the motor and remove the mounting bolts that are holding the motor in place. A pretty big issue apparently. My fridge completely stopped working out of nowhere.. my husband and i pulled it out and tried the reset button on the back.. nothing was blinking.. compressor seems to be running and freezer seems to get air every now and then… the fans in the fridge and freezer are both running… that doesnt seem to be the issue..it isnt making ice either.. just concerned since food is going bad. As of 2015, LG refrigerator warranties begin on the original date of purchase and are only valid for the original owner. I see LG has class action suits for their faulty compressors so beware and stay away from anything to do with LG service. I’m in Canada and I can read here and through my investigations that my model seems to be one of the ones with the compressor issue. When you have the repairs done, close up all covers and reconnect the water line if necessary, plug the power cord back in and move the refrigerator back in place. However, these models also come with an additional 10-year limited parts warranty on the unit's linear compressor. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit. Register your LG product for a Chance to WIN A PRIZE. Every time I touched them on UP SIDE of gage it reduced temp. Your site is really informative. This was great. Have a 12yr double door LG,GR-456ZMQ,freezer @16°C, fridge@1°C,no frost in rear of freezer, so defrost is ok, evaporator fins clear,condenser cleaned,and fan ok, evaporator fan running, just feel air flow to fridge is less, has icebeam door cooling, no visible moisture seen in fridge compt..when u open fridge,even kept freezer flap at position 1..still feel flow is less..any suggestions welcome..otherwise entire refrigerator is ok…. They said they would call me asap and let me know. Specifically, after 2 years, the LG Compressor broke and a new compressor had to be ordered. I hope you didn't buy this- it is the one I purchased Feb. 2019 and the compressor has failed! If you use water be sure that everything dries before testing it out. If you want to get involved, click one of these buttons! I asked if there was someone else I could speak with about these timelines and figuring out our options. LG Inverter Linear Compressor refrigerators offer benefits such as ‘Less Noise’ and ‘Energy saving’ for consumers and functions within a temperature range of ±0.5°C which is almost half of the temperature variation if compared with a conventional compressor. In most any other time / situation, I would be a willing to shop for perishables as needed. Always check to be sure that the power is off before you work on anything that uses power. In linear compressors there is a disadvantage, the springs that move the piston, they can break. Hi Eugene. 7-The part ended up coming in and they got it replaced on day 12 or 13. Note 2 : Test condition Evaporating temperature Condensing temperature Ambient temperature ASHRAE -23.3°C 54.4°C 32.2°C Similar story as others, with our LFXC24726S purchased in early 2016 that failed over a month ago, except LG has failed to repair it yet after a month, apparently because the technicians in our area are so overwhelmed with repairing LG fridges they can’t find a time to repair ours. If you suspect that airflow is being reduced or non-existant, the possibility is the fan blades are obstructed or the fan motor is faulty. I'm another victim of the LG compressor debacle. I certainly hope we have the new & improved compressor. I’m not having much luck on finding troubleshooting tips. Could it be something more/less than this? This refrigerator was $2500 and lasted less than 4 years. I called LG customer support and requested a technician take a look at it. Any idea what might be wrong? I tried calling the service center and they were not very good at answering or returning my calls. Please assist with this issue, the repair cost is too high...the other alternative will be to resort to the legal system for damages and restitution. Please advise. Stay away from LG linear compressor! Contact LG and ask about 10 years warranty. They told me it would be 1 - 2 days before they can get in touch with a technician, and I should expect a call back from the technician to schedule an appointment. I received information from the regional service manager stating, the repair center reported, below. Freezer seems to be working fine. We just purchased LRFDS3006S for a home we are building. LG Reciprocating Compressor LG Reciprocating Compressor Unit : mm Unit : mm Note 1 : Figures in the table are subject to change without prior notice for performance improvement. Let me know what you think, thanks. Thanks. LG is the most recommended … If LG isn't able to move things along and help us find a workable solution quickly, it will be very hard for me to recommend LG to family or friends. On one part of the page it says I have no warranty, on another it says 10 years on the compressor (parts only) and on the last it says 5 years on cooling and 10 on the compressor (parts only again). The compressor is an important … Many things can go wrong with refrigerators, but having to wait at least a month for repairing is unbelievable. This morning the service people called to tell us they wouldn’t be out today but would instead come a week from today. I later found out if I would have been able to get the order number LG can track the shipment and let me know exactly when it would arrive. I told an appliance salesman at Lowes that I had cancelled my recent order of a suite of LG appliances after reading about the linear compressor failures. If there is no frost along the walls of the freezer … Is there a sure fire test that I can do to determine if it is the compressor failing?Thanks. 6 Tips for Advancing Your At-Home Cooking, https://lgcommunity.us.com/discussion/comment/11586#Comment_11586. I understand there is a lot going on now, and things may take a little longer. Compressor & Cooling Fan both running. However I cannot test the evaporator fans since my fridge has electronic door switches and will not allow fans to run while doors are open. What is up with these LG frig products? I’ve removed the model/serial number sticker that was inside the fridge.. so apparently i dont have the serial number anymore (dnt ask me why i removed it.. i really dont even know) i have unplugged the fridge too.. nothing is working. Approx 2.5 years of use. Many people are getting this wrong when they skim through google and thinking this is a class action against LG but in reality it is LG against this company on behalf of the consumers. LG French door LFC24770ST — not the in-door ice-cube maker but the kind in the freezer. The customer called our service center directly for service and I explained to the customer in (Detail) that our dispatch was not active with Lg at this time due to the Covid-19. Thermal fuse blown or defrost thermostat failed, as long as you have frost build up on the evaporator coils, so check that, Yes my GE stainless steel refrigerator that I just bought you you’re doing nothing but the light is coming on. Customers have had compressors fail in first 3 or 4 years of ownership. The first thing is you need to do is pull out the refrigerator so that you can unplug it from the outlet and disconnect the water line if attached. There never was an ice build up. If you own a Kenmore refrigerator that has a faulty compressor, please submit your … A quick way to check it for operation is to turn the knob and if it clicks the thermostat it likely working. Funny thing was I received a call from the same LG approved provider that you said could not get to it for a week, and I was able to secure the repair the same day. It has stopped cooling and freezing. It’s not cooling enough. "The scope of our case is LG refrigerators manufactured with LG's linear compressor," said attorney Simon Grille, who sued LG … 99. But the good thing is, most of these LG compressors has 10 years warranty. Now 3 weeks without a refrigerator! When a linear compressor fails, the fridge will not be able to cool its contents properly, causing food to spoil and rendering the appliance useless. Consumer Reports explains how affected consumers can file a claim. If everything looks good you should test the motor for continuity with a multimeter. Trying to get service now. I have an LG 3 door refrigerator that stopped working completely. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. To obtain service for a product under warranty, it is necessary to contact … Purchased an LG "door in door" refrigerator at the end of March 2020 and within 80 days the compressor failed. What Are Pros And Cons? The mechanic simply said oh this is normal, which we all know is not. After further research I found that many many people are dealing with the same problem and frustration, disappointed that LG isn’t proactively correcting an issue she is aware of, and that we have to spend our precious time arguing our case with this company. 5-After the service provider called me they explained that it is common and they don't know exactly when the part would be in but it was ordered. Feel free to ask any questions about repairs. Greetings. The air inside the refrigerator flows across the condensing coils and removes the heat. This worked for 3 weeks. He claims that it is old news. I ran the error code and it came up 22 which meant a faulty compressor start relay. Lg has a 7-10 yr”parts only”’warranty on the sealed system. It is not cooling at all, but it has power, the light work, both the condenser and evaporator fans are running, the linear compressor is “running” with soft sound, and there are no error codes on the front. After we’d made several calls to LG customer service reps, one finally assured me that if LG did not get someone to repair the fridge by August 14th (our initial contact with LG, after a local service company diagnosed the problem as a failed compressor but said it had stopped repairing/replacing LG compressors itself due to the risk of liability because of how quickly they fail, was on July 17), we would be eligible for a replacement fridge, a process which would then apparently take at least another two or three weeks post-August-14th. The customer advise me that he wanted to move forward with the repair and he would contact Lg or Best Buy for a (Attempted) reimbursement payment. Just pull the fridge out, remove back cover and listen for sounds coming from compressor? But from my experience these Linear Compressors failing quite often and as i know LG provides 10years warranty no them. Not installed yet, should I be returning? I suppose this is a waist of time , 136 unanswered questions , guess were stuck like chuck has anyone had a response? First off explain to me how a family that is caregiving for their mother that had a stroke and was living with them can wait a week for someone on your schedule to come and fix a part of a protect that is the main item in a class action law suit against LG? I asked her to call back by today, and she said she would. 9-Most of the frustrations I am hearing on the forum sounds like not on LG but on the service dealers not communicating very well (I don't think that industry is known for customer service). Sign In with Twitter If the fan will not turn you are likely dealing with a bad evaporator fan motor. However, to be sure you will want to test it for continuity as you turn the knob. Unfortunately i can’t find exact part for your model. Our LG LFXS29766S French door refrigerator, less than 5 years old, experienced a compressor failure this month. ©2021 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. Check with LG first and then call technician. I was able to replace the relay easily with this video! Two days ago my unit failed again. I have the same issue. Unit otherwise provides stable cooling when fan works correctly, though it can take a while for the compressor to kick in after the initial “clicks”. Failed Compressor or 2. I even talked a woman out of buying one at Home Depot. Should You Replace Both Washer And Dryer? Same problem now but no large letters on control panel like before. Sears is worthless in their response. But of course the website says it's out of warranty, and says it's now under warranty, but also that it's out of warranty. If you need to replace the fan motor be sure that you unplugged the power cord and disconnect the water line if necessary. I cannot seem to find out why there is repeated condensation and freezing of that water with icles forming in the freezer. Fridge is cool but not COLD. I unplugged it last night for several minutes, then plugged it in again, but still no cooling. I would like to return the refrigerator and get a If you're having LG refrigerator problems, you've come to the right place. $600 in labor to replace damn thing! LG says fridges die due to "various factors," adding, "The good news is that LG refrigerators come with a five-year labor and 10-year limited warranty on the linear compressor." You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! Switch is on “off” yet water still running. Refrigerants: Hermetic Compressors . All the other components are working. Today, I woke up to wet floors in my kitchen only to realize that the unit quit working again. a mess,  $400+ lost,  lots of clean up;  service tech appointment in two more days. It doesnt matter if you in Canada or US, Have an LG LMXS27626S. I have cleaned the coils and unplugged/plugged back in after 1 min so system can reset. I want to know if LG will help get this unit either working or replaced. I have a report from the independent third party explaining the errors made During the first repair and the faulty compressor put in place. Anything else I can do? All Rights Reserved 2021. Was it your compressor, or this part? . You can test the motor for bad internal windings using a multimeter and check for continuity. I’m disappointed with my LG fridge, and a little concerned about how LG customer service is handling our request. Is it compressor issue? Move the refrigerator to a position that will allow you to open the back access panels. R 134a . Oh, they still do the same basic job-- pump refrigerant vapor. Replaced condenser fan about 3 days ago and put additional clamp on fan/motor shaft to prevent slippage but still have intermittent problem which I can only solve by a combination of flipping the circuit breaker off for 5-10 minutes and then pressing the temperature control switch until it cycles through the lights on/off sequence (this unit has the-I think utterly insane-demo sequence control). Sabrina you along with LG should be ashamed of yourselves!! o&k will dominate the world! Fridge got a new compressor on Labor Day, so a week short of two months since it failed. From: LG Executive Services . or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. I have made sure to tell all of my coworkers, friends, and family not to buy an LG appliance. Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get … Repair was arranged through LG, after more than a month of phone calls, and a first scheduled repair visit where the tech never showed up (possibly because LG did not ship the replacement compressor until the day that the first repair visit was scheduled to take place, per an automated message we received from LG about the shipment, though we’re not entirely sure what happened). I’m sure a Jury would love that as well. Exessive frost in the freezer and touchpad button not properly responsive? Defrost heater burnt or 3. A big part of that is the condenser fan which moves the air across the condenser coils which cools the air. Before starting with less common causes, let me tell you about one of the big issues with LG refrigerators. LG had to send a LOA to the repair shop before they could order the part. I feel like this should be all paid for by LG since they know their compressors were faulty. After inspecting the condenser unit and it turns out that coils are in fact dirty, you can simply remove any debris using a stiff brush, compressed air, for really caked-on dirt you can use soapy water along with the brush. My $3500 fridge died due to linear compressor failure. from my local Best Buy store for $3454.66 total. I just want my $4000 fridge fixed with the lies!! Now the compressor is broken and after 6 days LG is shipping the replacement part to the repair people. It’s got a linear compressor. The new inverter compressors aint like the old skool compressors used in yo mommas beer cooler. Warranty.. yes for parts only! I have a LG LFXC24726S refrigerator I purchased that’s just over two years old. In other words, its not pumping freon along the sealed system. That doesn't seem right to me seeing as I lost food and I was without a fridge with 4 young kids for 2 weeks. If yes, then you need to check defrost fuse and thermostat along with the heater for continuity. Below are some common causes of why an LG refrigerator is not cooling. Over the last few days, the fan started running more regularly and eventually continuously. Nothing is hot, not frost accumulation. I just wanted to say I came across this page. He claims that it is old news. R 600a. LG & Samsung. Hi Eugene, my LG LFXC24726S/02 is not cooling in the fridge. OF COURSE it was the compressor but he did not have the parts and scheduled follow up repair for a week later. I took it out and threw it away and the fridge stays at 34 degrees F all the time now…. I have a New LG fridge model LRFXS2503S that is less than a year (a few months) Ice maker no longer making ice. What To Check? I called a repairman familiar with this product and he said 99% of the time it’s a failed compressor. I have an LG Refrigerator/Freezer and the freezer is building up a lot of frost. The evaporator fan circulates the air across the cooling coils and into the freezer and refrigerator sections of the refrigerator. From: pcradeur@att.net , To: 'LG Executive Services' , Cc: 'pcradeur@att.net' ; 'vkudinenko@bm.net.' Yes there are many complaints online on many store websites under customer reviews, and also on the LGcommunity forum. 10- The only frustrating part that I haven't found out yet is I believe the LG Representative said you only get the food loss compensation or the mini fridge re-imbursement not both. Paid $2500 for  LMX25986ST 7 years ago. $4.31 shipping. Can you see any frost build ups? Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. But the good thing is, most of these LG compressors has 10 years warranty. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. Dirty condensing coils; Condenser fan motor not working; Evaporator fan motor not working; Start relay failed; Temperature … Thanks in advance for your professional advice. I almost NEVER replace an LG control board for not cooling issues, Almost 99.99% the bad linear compressor. Standard rotary compressor vs inverter rotary compressor. My LG is not getting cold, is around 40 degree fridge and 39 freezer, all fans are working, The compressor is warm, but doesnt seem to be turning on. My LFXS29626S just failed after 3.5 years of very light use. how do we come to a resolution that will last another 10+ years. This site uses Akismet to reduce spam. Even people in the remote areas are using refrigerators and several electronic companies are producing and promoting refrigerators. If it is not working properly one or more parts of the cooling system will not function. South Korean LG and Samsung refrigerators are typically cheaper to buy and have fairly good sealed-system warranties.The problem is that most likely components of the sealed-system (compressor, evaporator, condenser) will fail and you will have to use that warranty. Fridge not as cold as temperature selected. I asked how it could be old news when some appliances were bought in 2019 and in 2020 people are having failures. So, if you have a refrigerator not cooling at all in both the freezer and fridge compartment, then you need to pull out the fridge from its place, remove back panel and hear if compressor is running. I am down a fridge going on 3 weeks and fuming at the latest delivery of wrong parts. It is running but not pumping freon in the system. I assure you I will never buy another LG product of any kind and , I believe that any jury giving the circumstances of LG’ gross negligence of a product that was still under warranty parts and labor refusing a labor refund of a minor $550.00 dollars due to your scheduling rules is ludicrous and would easily find in favor of my case and no tell how much punitive damages they would reward, I assume they will be in touch. Feel free to ask if you have any questions. If yes, you have defrost issue. I ended up calling LG and heard on their recording if you are without a fridge or repair for I think 7 days they would either reimburse the cost of a minifridge or a full size rental. After researching I found this page, what can I do? defective from LG. How would I know when it was made, it could have been sitting in a warehouse with a bad compressor just waiting to give out. This website was created with a purpose to help our visitors to find proper information about appliance and home repairs. Yes, the compressor most likely failed. Thanks so much. I’ve found out that there is a class action lawsuit for I have called their service group almost daily, as for an expensive fridge you would expect more than 80 days of operation. Remove back panel in the freezer to see if any frost build up on the evaporator coils. Always check the fan to be sure that it is spinning freely and not bound up with debris. Last week, LG settled a class-action lawsuit alleging its refrigerators stopped cooling due to compressor-related problems. It looks like you're new here. The condenser unit is located at the bottom of the refrigerator and you will need to access it from the back of the unit. I did this and the compressor is working, the freezer is getting cold, but not the fridge. Yay! LFXS30726S refrigerator, purchased November 2016. I called LG, and talked to yet another rep, who told me she would check on the status of my case with the “higher ups” and would personally call me back, but could provide no other information yet. Intermittent condenser fan issues, especially when the ambient temperature is above 75 F or if items were not carefully placed in freezer so as to avoid contact with fan wall. Call LG and ask for 10 years warranty. If the thermostat is bad, you should contact LG and order a replacement part for your model refrigerator. LG, Samsung, Whirlpool, Onida are some of the popular brands while considering the refrigerator segment. Do lights come ON in the fridge compartment? Compressor is running, Fan is working, coils were dusty but not terrible. And i agree with you its not normal.. Can the compressor be hot and still not function? I have a LG GR-B712YLP model fridge. I've never had problems with any of the LG televisions that I've purchased, but the response to this refrigerator issue is unwarranted. can our LG friends tell me something encouraging?? You need to check Defrost Control Assembly for continuity. Save my name, email, and website in this browser for the next time I comment. I called LG back on the evening of 8/15, still during their posted appliance service business hours, but the person I talked to then said he couldn’t give me any additional information yet, because he needed to talk to the “Regional Manager,” and that because it was already the evening the Regional Manager was unavailable. So, you have two issues? tech did lengthy change out repair on day 3. In that time, I was able to call a service technician, he came out and informed me it's a "sealed unit" issue, there is nothing he can do about it and recommended buying a new refrigerator (as the replacement part and labor typically runs $1,000 or more). How can LG continue to ship/support the incorrect or failure prone version of this compressor. When I tried to increase temp neither the fridge nor freezer gage would let me increase temp. What would be the next place to look? Condenser, compressor and parts were directly shipped to me in two days. If it doesn’t cool after 48 hrs and the compressor gets hot again, I’d have to say the problem is in the sealed system. Defrost thermostat malfunction 2. The customer contacted Lg for a no cool repair and Lg told the customer that they could not provide service to the customer for at least 1 week and the customer was upset. Excellent video! I have been on the phone with their service depart, which is just an off shore call center and we now have 3 service bookings without anyone who can fix the refrigerator. Dryer Won’t Turn OFF Unless Door Is Open. Food was gone and floor damaged due to water leak. under the 1 year manufacturer’s warranty, there was nothing Geek Squad could do Contact LG , they should have 10 years warranty for the compressor, The compressor and fan compressor working and stopping. My previous post about this was deleted. Check to see if the compressor is running normally. is this model number you provided is correct? 5 Most common Lg Refrigerator Ice Maker Problems - DIY Appliance Repairs, Home Repair Tips and Tricks, Why is Fridge Compressor Running But Not Cooling? Wow, never even heard about this issue, that when open left door it trips the breaker. It stopped working with an error code DH. You there is an indication that the windings are the problem you will need to contact LG and get a new evaporator fan motor or BUY HERE.

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